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The Advocacy Center provides assistance and guidance for a variety of student concerns that may present during their time here.


We assist students directly in navigating challenges as well as provide support to WVU community members that support students of concern.

We specialize in problem solving and helping our students be better informed about making the decisions they need to make, whether these decisions involve classes or any other aspect of University life. We help students get connected to on- and off-campus resources, familiarize our students with campus policies and procedures, and ideally help them receive the support and resources to be successful at WVU.

There are two ways to gain access to our services or ask questions. The Student HelpLine is a great resource for quick questions, clarifications, or to request consultation support about a student concern. The referral form is preferred for more complicated resource navigation or for students who would benefit from a meeting with our staff.  Both methods are monitored only during University business hours.

Student HelpLine

The Student HelpLine Number is 304-293-5555.

Someone is available to take calls during regular business hours. After hours, you may leave a message and someone will return your call during the next business day.

Referral Form

Referrals are reviewed during regular business hours when the University is open (typically Monday - Friday, 9 a.m. - 5 p.m.).

Make a Referral

Please note submissions are not monitored 24/7. If this is an emergent situation or an immediate threat to self or others, please contact the following 24/7 resources. Completing a CARE referral in lieu of emergency services will delay a response.

Emergency Resources:


Do you know someone who needs support? One of the WVU Advocacy Center’s primary functions is to assist students getting connected to supports and resources.

Explore the Resource Portal

explore how we can help

students posing for a photo together


Anyone can refer a student who could benefit from additional support and troubleshooting. Please include all pertinent information pertaining to the student’s area/behavior of concern, including any documentation that may be relevant.

Learn More About Making a Referral
CARE team

care team

The WVU CARE Team’s primary goal is to better assist at-risk students. The CARE Team provides timely assistance and interventions to best serve the students and WVU community.

Learn More About CARE Team
Emergency Procedures

Emergency resources

Did you experience an event that left you displaced? Did you have an unexpected emergency expense and you need funds for textbook or supplies? We offer assistance and information to students in need here.

Explore Emergency Resources
students working together

notification letters

When navigating absences and emergencies, students and faculty should be aware of the various institutional policies outlined for your convenience. We provide numerous services that can help you get through your situation.

Navigating Absences and Emergencies
Student conducting a bell ringing ceremony for a lost student

bell ringing

West Virginia University commemorates current students who have passed away by holding a Memorial Bell Ringing ceremony.

Learn More About Bell Ringing Ceremonies

learn more about the advocacy center