Skip to main content

Red Folder

Guidance on how to support student well-being at West Virginia University.

Students are navigating so much more than just their classes. It is important to be aware and notice when a change of behavior occurs so you can help get students connected to the appropriate resources on campus.

Many times, you may not see obvious signs of distress but sometimes you may be able to sense that a student is struggling. This may occur through signs such changes in their appearance, energy levels, or mood or they may directly communicate to you their struggles.

Check in with your students whenever you can. Try to create and foster an environment of open communication and belonging. Below are some signs of distress that a student may exhibit.

Emergency Resources

Look to the resources linked below, provided by Campus and Community Life.

Emergency Resources

Make A Referral

Complete the form below to initiate the CARE Team referral process.

Refer A Student

Download the Red Folder

You can keep a copy of our red folder or print and share it with others using the download link below.

Download the Red Folder

Signs of Distress in Students

Carelessness

Reports of…
  • Reckless driving
  • Excessive risk taking
  • Sexual acting out
  • Excessive spending/indebtedness 
  • General impulsivity
  • Disregard for personal safety or safety of others

Alcohol & Substance Misuse

  • Overuse or increased use of alcohol or other drugs
  • Use of illicit drugs, including misuse of prescription drugs
  • Noticeably intoxicated or impaired

Anxiety

  • Feeling “panicky”
  • Feeling physically “shaky”
  • Excessive worry
  • Excessive sweating
  • Reports of rapid heart rate
  • Shortness of breath
  • Feeling that they may pass out or die

Distraction

  • Inability or decreased ability to concentrate, focus
  • Persistent memory lapses
  • Restlessness
  • Preoccupation

Poor Contact with Reality

  • Irrational conversation
  • Obsessional and repetitive thinking/worry
  • Exaggerated suspiciousness or fears
  • Distortions of reality (hallucinations, inability to distinguish fantasy from reality)
  • Disorientation
  • Bizarre or strange behavior

Suicidal/Homicidal Ideation

  • Feeling helpless/hopeless
  • Feeling that everything is “out of control”
  • Talks or writes about death, suicide, or having the means for suicide
  • Giving away belongings
  • Threats toward other

How You Can Help Students

When you notice signs that a student may be struggling, it can be hard not knowing what to do or say. Remember CLIP when you’re checking in on a student.

Check for suicidal ideation & safety.

Questions You May Want to Ask

  • "It sounds like you are dealing with a lot right now and it can be common for people to have thoughts of suicide when dealing with so much. I’m wondering if you are having thoughts ending your life right now?"
  • "Have you been thinking about how you might do this?"
  • "Have you had these thoughts and some intention of acting on them?"
Listen actively, openly, empathetically, and non-judgmentally.

Communication & Support

  • Use your rapport
  • Acknowledge specific observed behaviors
  • Express empathy and concern

Help Problem Solve

  • "What’s worked before?"

Responses You May Want to Use

  • "I wanted to check in with you because I noticed you have been late to class almost everyday in the last week, that’s not like you and I wanted to see if everything is okay."
  • "I appreciate you sharing with me what’s going on. Have you ever navigated something like this before? What was helpful for you then?"
  • Talk to the student privately before or after class or if that's not an option, consider sending an email to check in.
    For example: "I'm reaching out because I noticed you have been distracted in class and you had missed a few assignments. I am worried that you might be struggling with something and wanted to see if you would like to meet during my office hours or if I can help you navigate some campus resources in any way."
Identify resources for professional help and self-care.
  • Determine what resources are needed depending on the situation and what the student reports to you.
  • Provide accurate information to the student regarding related services.

A Response You May Want to Use

  • "Thank you for sharing with me. It sounds like you have been thinking about ending your life and thought through ways you might do so. I want to make sure I get you the help you need and right now, I’m going to call the Carruth Center and get us to connected to a counselor."
Provide reassurance of hope and information.
  • Let the student know you care and want to help.
  • Be direct and specific.
  • Normalize mental health care.
  • Introduce seeking help as a sign of strength and courage, not weakness.
  • Describe seeking help as using good judgment and an appropriate use of resources.

A Response You May Want to Use

  • "I know it’s not easy to talk about what’s been going on but I’m grateful you did. I care about you and want to make sure we can help get you to the resources here on campus."

Other Resources for Helping Students

Caring for students doesn't stop at supporting them through crisis or distress. You can also provide support to students by directing them to helpful everyday resources.

Campus and Community Life offers resources curated to guide students through life on campus. Whether it be finding housing, balancing finances, understanding student rights and responsibilities, or anything in-between, we are here to help.

Visit the Resource Portal